What Flows just did
Based on your request to build Customer Support Inbox, Flows created 5 implementation stages and 15 checks.
You asked for: Implement a working ticket system: submission, user ticket history with replies, and an admin inbox with status management.. Flows generated 5 stages because the application requires A ticket form (subject, category, message) that persists; User-visible ticket list with statuses and reply threads; An admin inbox listing all tickets with filters. Each stage tells your AI builder what to do, tests whether it actually worked, and gives a repair instruction when it fails. These checks are designed to catch: A contact form that goes nowhere; Replies stored but never shown to the user; All users seeing all tickets.
Example failure
The form reported success, but no database record was created.
What Flows does
Flows detects the failure, generates a repair instruction, reruns the test, and stores the passing evidence.
Stages — Plan → Build → Test → Fix → Prove → Ship
5 stages · 15 checks · progressive disclosure — open a stage for details
Copy to external builder
Copies a prompt for Claude/Cursor/etc. Records prompt_copied only — not execution, commits, or checks.
Execute through Oort
Requires Sign in with Oort + a provider connection (BYOK). Keys stay on Oort. A model name in the dropdown is not the same as a live connection.
Next
Check off: Ticket and message shapes are complete
Add a proof note on each check — a checkbox alone is weak proof.
Probes & advanced tools are under “More verification tools”. Experience level: Settings.
Project (saved with proof)
Project binding: Unbound — complete project binding before trusting this run · missing repositoryUrl, repositoryStartCommit, environment, stack
More verification tools (probes, timeline, adapters)Show
App persistence (create → read → assert token)
Body template: {"probe":"{{token}}","title":"flows-probe-{{token}}"}. Needs CORS-readable public create/list endpoints (or inconclusive). Badge only when create→read→refresh finds the token (detects false success).
Two-account authorization (User B cannot see/change User A)
Authorization evidence source: Cross-account ownership test (trust level 5/6). These are not equivalent. Unauthenticated probe alone is weaker (source: unauthenticated API probe). Tokens stay in this browser session only — not uploaded to Flows servers.
Generated edge-case tests (review / approve)
- api_probe Submitting the form empty is rejected with a clear error
- api_probe Each required field can be omitted and fails validation
- api_probe Malformed email is rejected
- api_probe Malformed phone is rejected when phone is collected
- api_probe Duplicate submission does not create two records
- api_probe Double-click submit creates only one record
- false_success_probe Failed request does not show success
- browser_automation Refresh during submission does not leave corrupt state
- api_probe Oversized input is rejected
- api_probe Unsafe strings do not execute or break storage
- cross_account_probe User B cannot see or change User A’s data
- cross_account_probe Participant cannot call coach/admin endpoints
- cross_account_probe URL/body ID tampering cannot cross tenant boundary
- api_probe Create then refresh still shows the record
- api_probe Edit then refresh keeps the edit
- api_probe Delete then refresh removes the record
Generated from this route’s signals — you approve; you do not invent security tests.
Content probe (GET body contains text)
In-product content probe reads response text when CORS allows — not full DOM/click automation. Playwright script is optional and external.
Proof strength
thin · 0/100
Heuristic from notes + probes + gates — not a production certification.
Verification adapters
- ● Deploy URL probe · idle
- ● API path probe · idle
- ● Authz probe (unauth → 401/403) · idle
- ● Browser persistence · idle
- ● App persistence (create→read) · idle
- ● Content / body text probe · idle
- ○ In-product Playwright DOM · not embedded (download external script)
Filled circles = available here. Empty = not shipped. Probes are not a production audit. Adapter docs
Step 1 of 5
Not startedDefine the ticket model
Tickets, messages, and statuses need shapes before UI.
Flows keeps plan, checks, failures, and next steps connected
Your AI tool writes or changes the code
Repository grounds the plan only after inspect
Checks always carry a validation tier
How this plan was created
Plan from project details
Flows creates steps using the goal, requirements, stack, platform, and details you provide.
- Project description
- Selected template / route
- User-entered stack
- Constraints and notes
- Customer Support Inbox
No repository inspection implied. Connect and inspect a codebase to ground steps in real files.
Codebase access
Checking GitHub…
Or paste a repository URL manually
Use these instructions in Claude, ChatGPT, Cursor, Emergent, or another builder.
Define the support system model: the ticket (id, owner userId, subject, category from a fixed set, status open/in-progress/resolved, createdAt/updatedAt) and its messages (ticket id, author user/admin, body, timestamp) as a thread; the status transition rules and who can change them; visibility rules (owners see theirs, admins see all); and what notifies the user when a reply lands (in-app indicator at minimum).
Project context
Copies the project goal, technical details, current step, previous progress, and checks so your AI tool understands what it is working on.
Expected after this step
A ticket/message model with transitions and visibility rules.
Should not happen
- ✕A contact form that goes nowhere
- ✕Replies stored but never shown to the user
- ✕All users seeing all tickets
- ✕Status dropdowns that reset on reload
Verify gate — prove this step works before continuing
Do not move on until every check is true. Add proof notes — a checked box alone is weak proof. Checks are manual by default; deploy/API probes live under “More verification tools” and do not auto-check boxes.
Do not continue if…
- !A contact form that goes nowhere
- !Replies stored but never shown to the user
- !All users seeing all tickets
- !Status dropdowns that reset on reload
Repair path — if this step fails
Use the Repair Prompt when a verify gate fails. Loop: Detected → Diagnosed → Repair issued → Changed → Retested → Resolved
Show repair prompt textShow
The model has no message thread or status rules. Add the messages collection keyed by ticket and write the allowed status transitions.
Your notes for this step
Definition of Done
Final route-level requirements. Manual checks — separate from per-step verify gates. Completing step gates does not auto-check these. Route completion is not a production-ready claim.